• Cultural Orientation

    Interacting with First Nations Colleagues, Clients & Customers

    Rob Wehl Rob Wehl
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    Introduction

    This course on "Respectful Engagement with Indigenous Australians" offers essential insights into culturally sensitive interactions with Indigenous communities. 

    Throughout the course, participants will learn to apply principles such as cultural humility, active listening, and proper acknowledgment of Traditional Custodians in professional and social settings. 

    The course covers practical engagement strategies for various scenarios, such as attending meetings, offering services, and respecting cultural protocols. 

    It delves into challenging misconceptions and stereotypes, emphasising the diversity within Indigenous cultures and the importance of avoiding generalisations. 

    Additionally, the course explores the significance of "Sorry Business," providing participants with guidance on how to support colleagues and community members during periods of mourning. 

    By focusing on building trust, rapport, and understanding, this course equips learners with the knowledge and skills to foster respectful and meaningful relationships with Indigenous Australians.

    WARNING: Aboriginal and Torres Strait Islander participants are warned that the following content may contain images and voices of deceased persons.

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    Activities

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